E-commerce
Deflect the routine, escalate the rest.
"Where's my order" and return questions swamp small support teams. A Voxora agent answers the routine ones from your policies and passes the genuinely tricky cases to a human.
How it runs
- 1Identify the order and the question.
- 2Answer status and returns from your policy documents.
- 3Escalate disputes and edge cases to your team.
The guardrail
Strict mode keeps answers inside your documents — no confident guessing on policy.