Website knowledge import

Website Knowledge Builder

Your website already knows the answers. Put them on the phone.

Your services, hours and FAQs are already on your website. Bring eligible public pages into your receptionist without copying everything by hand. Review the text and publish the answers you want callers to hear.

Set up your account and verify your email. Calls need prepaid credit, an active supported number and a published agent.

Start with what you already know

Building a receptionist should not mean rewriting your business.

Manual copy-and-paste turns a useful setup into a content project. The workflow starts with the public information your team already maintains, then gives people control over what becomes approved phone knowledge.

Stop copying your own website

Turn existing service pages, opening hours, policies and FAQs into a practical first draft instead of rebuilding them field by field.

Review before it speaks

Generated content remains editable draft knowledge. Your team can verify, exclude or approve each document before publication.

Keep the working version safe

The knowledge currently serving callers stays active until a complete reviewed snapshot is ready to replace it.

From URL to approved answers

Four clear decisions. No silent shortcut.

The workflow separates discovery, authorization, review and publication so your website cannot quietly rewrite what the receptionist tells callers.

  1. 01

    Discover what matters

    Choose one page, one site section or a capped same-site scan. Voxora checks eligible public HTML, removes duplicates and reports content it cannot use.

  2. 02

    See the scope before spending

    Review the accepted-page count, skipped-page reasons, limits and authoritative maximum. No credit is reserved until an administrator confirms.

  3. 03

    Get source-linked drafts

    Confirmed pages become concise, topic-organised documents. Verify the source URLs, edit the wording and exclude anything that should not reach callers.

  4. 04

    Publish one clean version

    Select the documents and scope them to all or chosen inbound numbers. The existing knowledge remains active until the complete new snapshot is ready.

Control before cost

Scan first. Decide second. Pay for measured work.

The discovery check runs before generation. If you continue, Voxora reserves the displayed maximum. Final settlement reflects completed measurable analysis and publication work, and unused reserved credit is released.

Cancelling after analysis has started may still settle completed, measurable work. The final charge and released reservation remain visible.

No reservation for discovery

See coverage, skips and the page cap before authorizing model work.

Maximum before confirmation

The console shows the authoritative upper limit before an administrator reserves credit.

Unused credit released

Voxora settles supported completed work up to the accepted maximum and releases the remainder.

A bounded reader, not a wandering scraper

Built to read the public website you approve—not wander through your systems.

Discovery stays on the approved public website, respects crawler rules and operates inside fixed page, size and time limits. Unsupported content is reported instead of being turned into confident-sounding knowledge.

  • Same-site public HTML only; sign-in pages and private networks are not supported
  • Scripts, navigation and forms are removed before business content is prepared
  • Visible caps and skipped-content reasons keep coverage honest
  • JavaScript-only or unsupported pages may be skipped rather than guessed from

Each run is a one-time frozen snapshot, not automatic synchronisation. When your website changes, start another reviewed import.

Website knowledge import

Website Knowledge Builder is available to workspace administrators from Knowledge. Book an import walkthrough if you want help planning the first run.

Open the console

Website Knowledge Builder

Let your website do the first draft.

Show us the public pages your receptionist should know. We will walk through coverage, review and safe publication for your first import.

Website import, explained

Will a website import immediately change what my receptionist says?

No. The workflow creates drafts first. Your current knowledge remains active until an administrator reviews the selected documents and publishes a complete new version.

Which website pages can Voxora prepare?

Voxora supports eligible public HTML from one page, one same-site section or a visible capped site scan. Sign-in pages, forms, private systems and unsupported JavaScript-only content are skipped rather than guessed from.

How will website-import billing work?

Discovery happens before any credit reservation. The console shows an authoritative maximum before confirmation, settles supported completed work up to that maximum and releases unused reserved credit. Work already completed may still be charged if an import is cancelled after analysis starts.

Will Voxora keep the website and knowledge automatically synchronised?

No. Each import uses a frozen source snapshot, and updated website content must go through the same review and publication workflow before it can become caller-facing knowledge.